Intermediate level program is geared to CSRs, company representatives, new producers and other agency staff
Course content is current, practical information which can be readily applied in daily use
Discover cross-selling techniques to increase your agency's premium
One-day classes allow you to gain maximum benefits with minimum time out of the office
The CISR designation is composed of five out of nine modules and the CISR Elite designation is composed of all nine. They may be taken in any order.
- Agency Operations
- Elements of Risk
- Commercial Casualty I
- Commercial Casualty II
- Commercial Property
- Life & Health
- Personal Automobile
- Personal Lines Miscellaneous
- Personal Residential
These one-day courses cover all phases of the customer service representative's daily work. Each course is followed by an optional one-hour examination.
To achieve the CISR designation, individuals must successfully complete five of the CISR examinations within three calendar years after passing the first examination.
To achieve the CISR Elite, individuals are given another three calendar years to pass the examinations of the remaining four courses not previously taken.
CISR William T. Hold Seminar
The William T. Hold is a program exclusively for CISR designation holders. These seminars offer an excellent opportunity to meet, network and participate with other CISR designees, as well as satisfy the annual update requirement for the Society of CISR. Note: You must be a dues paid member of The Society to attend this course.
CISR Dynamics of Service
The Dynamics of Service program will help you improve your people skills and professional competence while gaining a wealth of tools and techniques for dealing with customers effectively. It is not required that you already be a CISR designation holder but if you are and have paid your Society of CISR dues, this course will satisfy your annual update requirement.
Get started Now!
Just call the PIAVA/DC Education Department in Richmond at 804/264-2582 to receive your education schedules and registration forms or register online. Contact Sheryl@piavadc.com for more information or visit the The National Alliance website.