Certified Insurance Service Representative


CISR – Certified Insurance Service Representative

The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional account management and customer service.

Today’s organizations live and die by their customer service-so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar-CISR.

Why? CISR courses are known for preparing front-line professionals to analyze risks, policies, forms and claims data and communicate that understanding clearly to their clients, carriers and colleagues.  There are no prerequisites for taking courses or enrolling in the CISR Program.
But if you:

are an employee of an agency, insurance company, or insurance-related business,

are an agent, account manager or executive, customer service representative, agency or company manager, or

are a new representative or agent,

you’ll benefit from attending CISR courses which set the standard for training in technical expertise, productivity, responsibilities and client relationships.

Earning the CISR designation is tangible proof of your commitment to a superior level of customer service-for your clients, as well as your organization.

Once earning your designation, you must take an update every year.  Update options include any of the CISR courses.  Alternatively, you may take a CIC/CRM/Ruble course which equates to 2 years of updates.

What’s in it for You?

A respected, service-oriented designation that grows client and agency trust

Career-building technical and client knowledge from expert faculty with real-world experience

Greater income potential and enhanced job security in a competitive market

An understandable overview of coverages, forms, risks and exposures

CISR Course Options

  • Agency Operations

  • Commercial Casualty 1

  • Commercial Casualty 2

  • Commercial Property

  • Elements of Risk Management

  • Life & Health Essentials

  • Personal Auto Exposures

  • Personal Lines Miscellaneous

  • Personal Residential Property