This prestigious award, created in 1991 by the Societies of CISR and CIC recognizes the important role the customer service representative plays in the day-to-day care and service of the customer. The award honors the CSR who demonstrates through dedication and performance, the highest level of personal and professional achievement.
The competition is open to any insurance customer service representatives or candidates primarily responsible for customer service regardless of affiliation or professional designation. Candidates interested in participating in the competition may also nominate themselves.
2024 CSR of the Year
Nominations and entries for 2024 are now being accepted - Nominate someone or enter yourself!
Nominating the "National Winner" Gets You $1000 Cash!
Deadline: May 1st, 2024
Access the corresponding form below & return to Ami: ami@piavadc.com
Award Categories
Additional Information
Outstanding Agent of the Year
This recognition will be awarded to an agency owner, producer, customer service representative, or other agency employee. Consideration should be given to those who have either achieved or working towards professional development designations, professional development of other staff, membership in industry organizations, previous insurance/business experience, insurance company relationships, active volunteer in industry organizations, promotion of agency system to public, teaching/speaking at industry events, active participation in PIAVA/DC events, committees, membership recruitment, active involvement in local, state and / or federal legislative issues, support of PIAVA/DC’s legislative positions, and contributions of service to community charitable, civic, religious or business organizations.
Outstanding Young Agent of the Year
This recognition will be awarded to a person employed as an agency owner, producer, customer service representative, or other agency employee that is no more than 45 years of age. Consideration should be given to previous work experience, current position, achievements, assistance given to agents, degree of technical knowledge, awareness of market conditions and industry problems. Candidate should continue professional development through designations, active volunteer in an industry organizations, promotion of agency system to public, teaching/speaking at industry events, active participation in PIA VA/DC events, committees, membership recruitment, active involvement in local, state and / or federal legislative issues, in addition to support of PIA VA/DC’s legislative positions, and contributions of service to community, charitable, civic, religious or business organizations.
Outstanding Company Representative of the Year
This recognition will be awarded to an employee of a brokerage firm or insurance company. This includes an officer, marketing representative, underwriter, claims adjuster, loss control person, or other staff member. Consideration should be given to previous work experience, current position, achievements, assistance given to agents, degree of technical knowledge, awareness of market conditions and industry problems. Candidate should continue professional development through designations, active volunteer in an industry organizations, promotion of agency system to public, teaching/speaking at industry events, active participation in PIA VA/DC events, committees, membership recruitment, active involvement in local, state and/or federal legislative issues, in addition to support of PIA VA/DC’s legislative positions, and contributions of service to community, charitable, civic, religious or business organizations.
Outstanding Young Company Representative of the Year
This recognition will be awarded to an employee of a brokerage firm or insurance company that is no more than 45 years of age. This includes an officer, marketing representative, underwriter, claims adjuster, loss control person, or other staff member. Consideration should be given to previous work experience, current position, achievements, assistance given to agents, degree of technical knowledge, awareness of market conditions and industry problems. Candidate should continue professional development through designations, active volunteer in an industry organizations, promotion of agency system to public, teaching/speaking at industry events, active participation in PIA VA/DC events, committees, membership recruitment, active involvement in local, state and / or federal legislative issues, in addition to support of PIA VA/DC’s legislative positions, and contributions of service to community, charitable, civic, religious or business organizations.